EASA’s Anti-Unruly Passenger Ads miss an important source of the problem

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Not On My Flight” campaign draws attention to safety impact of unruly behaviour on flights

Every 3 hours in the EU unruly passengers threaten your safety

Murdock[1] together with you we show zero tolerance against unruly passengers.

Get involved and share!

Together we show zero tolerance against unruly passengers

#notonmyflight

Unruly passengers—intoxicated passengers, inconsiderate passengers and smokers—have become an epidemic within the EU. So much so that EASA, in coalition with the above airlines, airports and Civil Aviation Authorities, has initiated a clever, glitzy campaign. This Pan European effort appears to have been initiated after unilateral actions by CAAs did not result in significant decrease in the dangerous on board disruptions.

 [This phenomena is not limited to Europe. There have been similar incidents in the United States, 
 but with the help of the flight attendant and pilot unions, the FAA and on occasions US Attorneys, 
 penalties are being imposed and the sanctions have received high publicity. ]

What is missing from the EASA effort is an admission that one of the reason for intoxicated passengers is the availability of AIRPORT BARS and RESTAURANTS close to the departure points of the flights. Yes, airlines do serves alcohol aboard planes, but the crews have learned from bad experiences that serving too much primarily impacts the airline crew.

Also, there is an obligation for the Airline agents who board the aircraft to interdict intoxicated passengers. With today’s etickets and the confusion that surrounds a departure, this is not an effective process to catch the problem passengers.

Absent from the coalition are the major sources of non-aeronautical revenue, which are the sources of the intoxication. The Bars and Restaurants, allowing customers to be overserved, contribute to the problem.

Retail concessions remain the largest source of non-aeronautical revenue for airports at 30.2 per cent. Car parking revenue and property revenue/rent are the second and third largest sources of non-aeronautical revenues at 20.1 per cent and 15.0 per cent respectively.

“Not on my Flight” will catch the attention of the general public to which this campaign appears to be directed. Passenger awareness may help, but the ingrained behavior, particularly of the vacation groups and soccer fans, is not likely to be altered by these messages. Further, intervention of passengers in these altercations is not the most effective reaction.

Proactive/preventative strategies would be more effective. Airport planning should search for alternative revenue sources other than sale of alcohol. The airlines should recognize that a reduction of this form of non-aeronautical revenues translates to a safer cabin environment.

Nice EASA, but somewhat myopic in your focus.

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

[1] This is the text from an email sent to me by EASA

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