ATO’s NICE produces more Incident Data, Faster and that is GREAT

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Israel’s NICE to supply FAA with incident response capabilities

System will capture and collate ATC operational data on real time basis

radio/voice, ATC software, video, flight plans, radar synchronized

ATO and pilots can access for SMS and incident analyses QUICKLY AND COMPREHENSIVELY

Israeli software solutions provider NICE Systems will supply the US Federal Aviation Authority [sic] with air traffic control capabilities to allow faster incident response and provide greater visibility into incident data.

The 10-year contract with a potential value of up to $137 million will provide solutions that reliably record all types of voice communications between aircraft, ATC operations and ground personnel. The NICE Inform Incident Information Management Solution seamlessly interfaces with a myriad of ATC software systems to capture and fuse voice, radar, CCTV video and other data so you get a synchronous view and 360-degree visibility into incidents.

Recorded multimedia communications and other information from ATC software systems, including air-to-ground radio, telephony, video, appended flight plans, photos, radar screen captures and more, can be organized in a secure incident folder, and quarantined for a specific retention period. NICE Inform facilitates secure incident information sharing within and among airport and aviation associations and can dramatically accelerate air traffic investigations.

NICE EVP Chris Wooten said: “Millions of flyers rely upon the FAA daily to ensure their safety. In mission critical times of need, the FAA needs to be NICE Chris Wooten best positioned to act fast and respond smartly. We at NICE recognise the need of this important work and are ready to support the FAA as it improves incident related debriefing and investigations. We look forward to continuing our years of service in supporting the FAA.”

 

 


The NICE Inform system will be an invaluable tool for the FAA ATO Safety Management System team. Timely and complete review of all of the elements under SMS review is important for two reasons:

Quick implementation of a response to the risk identified is critical for ATC safety.

Feedback to any individuals involved enhances their learning from the event.

The completeness of the record—

a single collection of all types of voice communications between aircraft, ATC operations and ground personnel,

data from all ATC software systems to capture and fuse voice, radar, CCTV video and other data.

The collation of all these points produces a synchronous view and 360-degree visibility into the incident.

 

 

 

 

The NICE technology will certainly be sought by the pilots who interface with the Controllers. Senator Inhofe has recently and successfully managed the passage of two bills which, among other provisions, protects their access to  flight data such as air traffic communication tapes and radar information produced by ATCTs, TRACONs, ATRCCs, contract towers, flight service stations and controller training programs, giving certificate holders the ability to use this information to defend themselves during an enforcement action proceeding. It would appear that the NICE information should be included in such pilots’ rights.

NICE’s systems will collate and curate important information on a real time basis. That is good for aviation safety in many ways!!!



 

 

 

 

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